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From Devices to Experiences - How Do We Help Customers Succeed

Jul 29, 2025

In the dessert industry, equipment is only part of success. What's more important is how to transform these devices into highlights that attract customers. We not only offer high-quality equipment, but also are committed to providing customers with one-stop solutions to help them build successful dessert businesses.

1. Product portfolio suggestions: Create distinctive product lines

We understand that each market has its unique demands. Therefore, we will provide personalized product portfolio suggestions based on the client's geographical location, target audience and budget. For instance, near schools, we can recommend a combination of a cotton candy machine and a popcorn machine, while in commercial areas or office buildings, the combination of an ice cream machine and a coffee machine is more attractive.

2. Provide operation guidance to help you get started quickly

For first-time entrepreneurs, we offer detailed operation guidance manuals and video tutorials, covering equipment operation, raw material procurement, flavor matching, marketing strategies and other contents. We also have a dedicated customer service team that is always ready to answer any questions customers encounter during the operation process.

3. Marketing support to enhance brand influence

We are well aware of the significance of brand building. To this end, we provide our clients with resources such as brand promotion materials, product images, and video templates to help them promote their products on social media, e-commerce platforms, or in offline events. We also regularly launch festival promotion activities and new product recommendations to help our customers attract more customers.

4. Sharing of successful cases to inspire creativity

We have hundreds of successful customer cases worldwide. We regularly sort out these cases, share their business stories and success experiences, and help new customers gain more inspiration and confidence. Whether it's at the small stalls near the school gate or at the dessert stations in the shopping malls, we can provide you with suitable solutions.

We are not only an equipment supplier, but also your partner on the road to entrepreneurship. With our equipment and services, you can more easily start a dessert business and build your own brand.

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